Shipping & Return

RETURN POLICY

In case you are not satisfied with the product, within 30 days you can return your order. Returning your order is at your own expense. Please contact us first via info@vatthecity.com in case you would like to send back your order.

The return address is as follows:

Pakkettenfabriek

In attention to:. V at The City

Conservenweg 116,

2371DT Roelofarendsveen

 

Your name and address must also clearly stated on the envelope.

The items will only be taken back if the following conditions are met:

Articles must be purchased at V at The City. Articles must be undamaged and unwashed. Articles must be attached to the original article card.

Keep the track and trace code of your package. We advise you to send the package by registered post.

Unfortunately V. at The City cannot take responsibility for lost packages.